From claimant to customer advocate: Some things are just…
When the words “meant to be” come to mind, you might think about how you met someone special or landed the…
Work Wisdom
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Displaying 1-8 of 14 for articles containing customer-service tag
Work Wisdom
Whatever you do, show kindness
A benefit specialist's kindness and attention to detail win high praise from Unum customer.
We Are Unum
Unum Poland named best employer, customer-friendly company
Employers of all sizes depend on Unum to provide the benefits solutions they need with simplicity, empathy and…
We Are Unum
Lee Trask is mentoring the next generation of Unum employees
Lee Trask, a senior contact center specialist in our Portland, Maine, office, started his Unum career after spending…
We Are Unum
Liz Decker is making a positive difference in people’s…
Liz Decker is a disability benefits specialist in Portland, Maine, who tries to make a personal connection with…
We Are Unum
Disability benefits ease the impact of an unexpected diagnosis
As a senior systems administrator for a financial institution, Unum customer Lori Meyers performed highly technical…
We Are Unum
A back injury and his Unum ‘fairy godmother’ led to…
For most of the past year, Carl Murphy has had to remind himself that he’s not broken. At only 53 years old,…
We Are Unum
For benefits you don’t have to worry about, We’ve Got…
The way we see it, dealing with benefits shouldn’t get in the way of people living life. It should be easy and…